Domiciliary Homecare

At Ark Nursing & Care Agency we have a reputation for providing the highest quality care and multi-skilled staff to support people in maintaining their independence and continue living at home.

We guarantee the highest level of customer service and pride ourselves on building strong and positive relationships with all of our clients.

How can we help you?

Ark Nursing and Care Agency can help you with support from our Nurses or Carers:

  • 24 hour care during both the day or night

  • Personal care, domestic support including the preparation of meals, laundry and cleaning, social outings or shopping trips

  • Regular updates and care meetings in relation to your loved one

  • Highly trained, skilled and motivated staff

  • Dedicated Care Co-Ordinator and Head of Care visits and assessments

  • Specialist care staff trained in specific aspects of care e.g. palliative and end of life

  • Excellence in care with a truly holistic approach

  • Individually tailored care packages

  • On-going flexibility to meet changing needs

  • 24/7 on-call service

  • Short Notice Intervention and Support Services

How do we work?

To maintain our much-valued holistic approach, Ark Nursing & Care Agency ensures you have a Care Co-ordinator as well as dedicated and ongoing visits and assessments with our Head of Care.

Our Care Co-ordinators oversees your care from all aspects of shift times, your dedicated carer staff, general queries and also your individual and detailed Care Plan. Our Head of Care, Amanda Southwick who is a Registered Nurse will visit you before our care starts to assess what support we can help with. This is to ensure your individual needs and independence are maintained and also so we can understand your likes, dislikes, beliefs, character and personality – all of which are reflected in the client’s bespoke Care Plan.

The Care Co-ordinator will then match the Care Plan to the most appropriate member of our staff, providing a valuable, holistic approach to the individuals care and needs.

This approach ensures that our client’s needs are not only met, but are being met at the very highest standard. Our Care Co-ordinator is always happy to discuss any areas of concern with you to ensure that you are delighted with the service and staff provided.

How can we guarantee a high level of care?

The quality of our staff at Ark Nursing & Care Agency is something we pride ourselves on tremendously, and is why we continue to invest in their training and development. All Ark Nursing & Care Agency staff receive both mandatory and additional situational training via our Trainer – a fully qualified and highly experienced RGN and Training professional.